Legal warning

  1. OBJECT AND ACCEPTANCE

    This legal notice regulates the use of the website (hereinafter, THE WEB), owned by Mercedes Cano Gutierrez (hereinafter, THE OWNER OF THE WEB).

    Browsing the website of THE OWNER OF THE WEB attributes the condition of user thereof and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may be modified.

    The user undertakes to make correct use of the website in accordance with the laws, good faith, public order, traffic uses and this Legal Notice. The user will respond to THE OWNER OF THE WEB or to third parties, for any damages that may be caused as a result of breaching said obligation.

  2. IDENTIFICATION AND COMMUNICATIONS

    THE OWNER OF THE WEBSITE, in compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, informs you that:

    The person in charge is MERCEDES CANO GUTIERREZ,

    • His CIF is: 51639332P
    • Its address is at: Paseo Alameda Osuna 72 Escalera derecha 6ºB , Madrid

    To communicate with us, we offer you different means of contact that we detail below:

    E-mail: info@simonettafloral.com

    Phone: 606672506

    All notifications and communications between users and THE OWNER OF THE WEBSITE will be considered effective, for all purposes, when they are made through postal mail or any other means detailed above.

  3. CONDITIONS OF ACCESS AND USE

    The website and its services are freely accessible, however, THE OWNER OF THE WEB conditions the use of some of the services offered on its website to the prior completion of the corresponding form.

    The user guarantees the authenticity and timeliness of all data communicated to THE OWNER OF THE WEBSITE and will be solely responsible for any false or inaccurate statements made.

    The user expressly agrees to make appropriate use of the contents and services of THE OWNER OF THE WEB and not to use them for, among others:

    Disseminate criminal, violent, pornographic, racist, xenophobic, offensive content, advocating terrorism or, in general, contrary to law or public order.

    Introduce computer viruses into the network or carry out actions that may alter, spoil, interrupt or generate errors or damage to electronic documents, data or physical and logical systems of THE OWNER OF THE WEBSITE or third parties; as well as hinder the access of other users to the website and its services through the massive consumption of computer resources through which THE OWNER OF THE WEBSITE provides its services.

    Attempt to access the email accounts of other users or restricted areas of the computer systems of THE OWNER OF THE WEB or third parties and, where appropriate, extract information.

    Violate the rights of intellectual or industrial property, as well as violate the confidentiality of the information of THE OWNER OF THE WEB or third parties.

    Impersonate the identity of another user, public administrations or a third party.

    Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.

    Collect data for advertising purposes and to send advertising of any kind and communications for sales purposes or others of a commercial nature without your prior request or consent.

    All the contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose property belongs to THE OWNER OF THE WEB, without being understood as assigned to the user none of the exploitation rights over them beyond what is strictly necessary for the correct use of the web.

    In short, users who access this website can view the contents and make, where appropriate, authorized private copies provided that the reproduced elements are not later transferred to third parties, nor are they installed on servers connected to networks, nor are they subject to no type of exploitation. Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of THE OWNER OF THE WEB, without it being understood that the use or access to it attributes to the user any right over them.

    The distribution, modification, assignment or public communication of the contents and any other act that has not been expressly authorized by the owner of the exploitation rights are prohibited.

    The establishment of a hyperlink does not imply in any case the existence of relations between THE OWNER OF THE WEB and the owner of the website in which it is established, nor the acceptance and approval by THE OWNER OF THE WEB of its contents or services. . Those people who intend to establish a hyperlink must previously request written authorization from THE OWNER OF THE WEB. In any case, the hyperlink will only allow access to the home-page or start page of our website, likewise it must refrain from making false, inaccurate or incorrect statements or indications about THE OWNER OF THE WEB, or include illegal, contrary content. good customs and public order. THE OWNER OF THE WEB is not responsible for the use that each user gives to the materials made available on this website or for the actions carried out based on them.

  4. EXCLUSION OF GUARANTEES AND RESPONSIBILITIES

    The content of this website is of a general nature and is for informational purposes only, without fully guaranteeing access to all content, nor its completeness, correctness, validity or timeliness, nor its suitability or usefulness for a specific objective.

    THE OWNER OF THE WEBSITE excludes, to the extent permitted by law, any liability for damages of any nature arising from:

    The impossibility of accessing the website or the lack of veracity, accuracy, completeness and/or timeliness of the contents, as well as the existence of vices and defects of all kinds in the contents transmitted, disseminated, stored, made available to those who has been accessed through the website or the services offered.

    The presence of viruses or other elements in the content that may cause alterations in computer systems, electronic documents or user data.

    Failure to comply with the laws, good faith, public order, traffic uses and this legal notice as a result of incorrect use of the website. In particular, and by way of example, THE OWNER OF THE WEBSITE is not responsible for the actions of third parties that violate intellectual and industrial property rights, business secrets, rights to honor, personal and family privacy and one's own image, as well as regulations on unfair competition and illegal advertising.

    Likewise, THE OWNER OF THE WEBSITE declines any responsibility regarding the information that is found outside this website and is not managed directly by our webmaster. The function of the links that appear on this website is exclusively to inform the user about the existence of other sources capable of expanding the content offered by this website. THE OWNER OF THE WEB does not guarantee nor is it responsible for the operation or accessibility of the linked sites; nor does it suggest, invite or recommend a visit to them, so it will not be responsible for the result obtained. THE OWNER OF THE WEB is not responsible for the establishment of hyperlinks by third parties.

  5. PRIVACY POLICY

    When we need to obtain information from you, we will always request that you expressly provide it to us voluntarily.

    THE OWNER OF THE WEBSITE undertakes not to assign, sell, or share the data with third parties without its express approval.

    Likewise, Mercedes Cano gutierrez will cancel or rectify the data when they are inaccurate, incomplete or have ceased to be necessary or pertinent for their purpose, in accordance with the provisions of Organic Law 15/1999, of December 13, on Data Protection of Personal character.

    The user may revoke the consent given and exercise the rights of access, rectification, cancellation and opposition by contacting the address of Mercedes Cano gutierrez, Paseo Alameda Osuna 72 Escalera derecha 6ºB (MADRID), duly identifying themselves and visibly indicating the specific right that is exercised.

    THE OWNER OF THE WEBSITE adopts the corresponding security levels required by the aforementioned Organic Law 15/1999, of December 13, on the Protection of Personal Data and other applicable regulations.

    However, it does not assume any responsibility for damages and losses derived from alterations that third parties may cause in computer systems, electronic documents or user files.

    THE OWNER OF THE WEB may use cookies during the provision of website services. Cookies are physical files of personal information stored in the user's own terminal. The user has the possibility of configuring his browser program in such a way that the creation of cookie files is prevented or warned of it.

    If you choose to leave our website through links to websites that do not belong to our entity, THE OWNER OF THE WEB will not be responsible for the privacy policies of said websites or the cookies that they may store on the user's computer. user.

    Our policy regarding email is focused on sending only communications that you have requested to receive.

    If you prefer not to receive these messages by email, we will offer you through them the possibility of exercising your right to cancel and renounce receiving these messages, in accordance with the provisions of Title III, article 22 of Law 34/ 2002 of Services for the Information Society and Electronic Commerce.

  6. PROCEDURE IN THE EVENT OF CARRYING OUT ILLICIT ACTIVITIES

    In the event that any user or a third party considers that there are facts or circumstances that reveal the illegal nature of the use of any content and/or the performance of any activity on the web pages included or accessible through the website, they must send a notification to THE OWNER OF THE WEBSITE, duly identifying themselves, specifying the alleged infringements and expressly declaring and under their responsibility that the information provided in the notification is accurate.

    For any litigious matter that concerns the website of THE OWNER OF THE WEB, Spanish legislation will apply, with the Courts and Tribunals of MADRID (Spain) being competent.

  7. PUBLICATIONS

    The administrative information provided through the website does not replace the legal publicity of laws, regulations, plans, general provisions and acts that have to be formally published in the official gazettes of public administrations, which constitute the only instrument that attests to its authenticity and content. The information available on this website should be understood as a guide without the purpose of legal validity.

  8. TERMS OF SALE

  9. Shipping costs

    Shipping costs in mainland Spain are free.

    For shipments to the Balearic Islands, the Canary Islands, Ceuta, Melilla or anywhere in the world, check availability with us and we will specify the rates at info@simonettafloral.com

  10. Delivery term

    The delivery time is indicative and approximate, since these are products made by hand and production and packaging time is required.

    We work on demand, so the delivery time for seasonal collection products is 5 business days. approximately from the receipt and payment of the order.

In bridal products the bouquet will be sent 10/15 days before the event

Deliveries are not made on Saturdays, Sundays and holidays.

We are not responsible for possible delivery delays caused by the courier service.

11. RETURNS

Returns will be accepted in the event that the product, for whatever reason, arrives in poor condition. In this case, the return period is 5 calendar days from the day the product is received.

You will have to contact us at info@simonettafloral.com indicating the name of the product that appears in the online store and the order number. We will reply to you by email and we will indicate the address to which you should send the product.

We will bear the costs related to this return.

It will not be possible to change or return personalized or custom-made products.

As for losses in the returns, we will not be responsible for the returns that you make to us with a courier service other than our transport company.

Prices

All the products present in the Online Store indicate the sale price in euros and include Value Added Tax (VAT). If any other tax were applicable, it would be indicated in each of the products.